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Terms and Conditions

Countries

We ship to the following countries.

  • New Zealand
  • Australia
  • United Kingdom
  • Ireland
  • France
  • Germany
  • USA

If you wish to place an order to be shipped elsewhere in the world please contact us and we will do our best to accommodate you.

Shipping Times

Orders are processed on Wednesdays. Add the estimated delivery days below to get an idea of when your order will arrive:

  • New Zealand - 3 days from dispatch.
  • Rest of the World - 3-10 days from dispatch.

The delivery times shown above are an estimate only. We do all we can to ensure delivery within the above estimates but factors such as public holidays and peak delivery times may not allow this to be always possible. If your item has not arrived within estimated date you can contact us on hoko@ngaituhoe.iwi.nz or use our online form.

Shipping Charges

Shipping charges are per order not per item and are as follows:

  • New Zealand - $6
  • Australia - $13
  • Europe - $24
  • USA - $21

Placing an Order

You will receive an "Order Invoice" email from us upon payment completion. If you have any questions about your order you can contact us on hoko@ngaituhoe.iwi.nz or use our online form.

GST/Taxes

GST (sales tax) is included in prices on the site and is applicable for all orders delivered within New Zealand. GST is applied at 15%. GST is removed from your order if you choose a delivery country other than New Zealand.

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